Warranty Information

Refund, Returns and Cancellation Policies:

Electronic cigarettes are an evolving technology and not perfected as yet. They are constructed of non-durable replaceable components with a limited life span. All components are considered disposable and will require frequent replacement. The life span of any individual part is unpredictable. Depending on many factors, they may last 1 day or 1 month and everything in between.

Indy Vapor Shop will only guarantee that components are functional at the time of sale.

*Only items that are DOA (Do not work the first time used) will have any warranties. DOA claims must be received within three (3) days of receipt of order.

Atomizer and cartomizer purchases do not carry any warranties or return privilege.

*We do not accept returns or exchanges on any of our liquid products irrespective of whether or not they have been opened or used.

Since we have no control over the how a buyer uses the device; no guarantee, warranty, or return privilege will apply to any kit or individual part other than the limited warranty listed above.

We suggest the buyer always have spare atomizers.

The cost of standard replacement atomizers is approximately $9.00. We suggest that the buyer budget for 4 atomizers per month though it is unlikely that number will be needed.